Terms and Conditions

Last updated: 20/06/2025

These Terms and Conditions (the “Terms”) govern your use of the Bunchups platform (the “Platform”), including our website and mobile applications. By accessing, registering for, or using Bunchups in any manner, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.

Definitions

Planner/Host Responsibilities

If you organise or host a Bunchup, you are solely responsible for ensuring that your event complies with all applicable laws, regulations, and venue requirements. You are responsible for obtaining any necessary permits, licenses, or insurance and for the safety and conduct of your event. Bunchups does not supervise, endorse, or control the quality, safety, legality, or suitability of any Bunchup or location.

Planners/Hosts must provide accurate and complete information about their Bunchups and promptly update participants of any changes or cancellations.

Acceptance of Terms

By creating an Account, accessing or using the Platform, you acknowledge that you have read, understood, and agree to abide by these Terms and all policies referenced herein. These Terms, together with our Privacy Policy and any other posted rules (such as Community Guidelines), form the entire agreement between you and Bunchups governing your use of the Platform. Bunchups may update or modify these Terms at any time. If we make a material change, we will provide notice (for example, by email or prominent posting) and update the “Last updated” date. By continuing to use the Platform after such changes, you agree to the revised Terms. If you do not wish to accept the revised Terms, you must stop using the Platform.

Bunchups reserves the right to modify, suspend, or discontinue any aspect of the Platform or services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Platform or any part thereof.

Key points: By using Bunchups, you agree to follow the rules set forth here. If you break the rules, Bunchups may suspend or terminate your Account. Use of Bunchups is subject to these Terms and any applicable laws and regulations.

Eligibility and Verification

You must be at least 18 years old (or the age of majority in your jurisdiction) to use Bunchups. By creating an Account, you represent and warrant that you meet this age requirement and that you have full authority to enter into this Agreement. You agree to provide true, accurate, and complete information when creating your Account and to keep it updated. Bunchups may require you to verify your identity, including by providing a valid phone number and a selfie or other photo for identity verification. This is to ensure the safety and authenticity of users. If you fail to complete verification, Bunchups may suspend or deactivate your Account.

Accounts are individual and personal. You may not use another person’s Account or share your Account with anyone else. Impersonation or false representation (e.g. using a fake name or photo) is strictly prohibited. You must keep your login credentials confidential. You are solely responsible for all activity that occurs through your Account. If you suspect unauthorised use of your Account, notify us immediately.

Bunchups reserves the right to deny access or refuse to provide services to anyone at its sole discretion, including if you do not meet the eligibility criteria or if you engage in misconduct. We may suspend or terminate Accounts of users we believe to be in violation of these Terms, or if we have reason to believe a user is underage.

Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the account.

Account Responsibilities and Privacy

We may retain certain information as required by law or for legitimate business purposes, even after your account is deleted or terminated, in accordance with our Privacy Policy.

Subscriptions and Billing

Content Standards and User Conduct

Bunchups is a community for organising and attending activities; respectful and lawful behaviour is expected of all users. The following standards apply to all user Content and interactions on the Platform:

Bunchups reserves the right to remove or disable access to any Content that violates these standards or these Terms, without notice. Users who repeatedly post prohibited content or act improperly may have their Accounts suspended or terminated. You are responsible for all Content you post or send. As Peanut’s Terms note, “As Your Content is created by you, you are responsible and liable for Your Content and will indemnify… from any claims made in connection with Your Content”.

Additional Prohibited Activities

In addition to the standards above, you may not:

Bunchups reserves the right to investigate and take appropriate action, including suspension or termination of accounts, removal of content, and cooperation with law enforcement.

Messaging and Safety

Bunchups provides private messaging and communication tools for users. All interactions should be polite and respectful.  In addition to the Content standards above, the following rules apply to messaging and meeting others:

Assumption of Risk and User Responsibility

By using the Platform, you acknowledge and accept that participating in Bunchups, meeting other users, and attending events involve inherent risks, including but not limited to physical injury, illness, property damage, or loss. You agree that you voluntarily assume all such risks and that Bunchups is not responsible for the actions or omissions of any user, planner, or third party.

You are solely responsible for your own safety and well-being when participating in any Bunchup or interacting with other users, whether online or offline. We recommend that you take reasonable precautions and exercise good judgment at all times.

Intellectual Property

The Platform is provided on an “as is” and “as available” basis. Bunchups makes no warranty or representation, express or implied, as to the reliability, accuracy, completeness, or timeliness of the Platform or any content. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Disclaimer of Warranties and Limitation of Liability

You agree to indemnify and hold harmless Bunchups and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Platform, your content, your violation of these Terms, or your violation of any rights of another.

Release and Indemnity

You hereby release, discharge, and hold harmless Bunchups and its affiliates, officers, employees, and agents from any and all claims, demands, losses, liabilities, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with (a) your use of the Platform; (b) your interactions with other users; or (c) your participation in any Bunchup.

You agree to indemnify and hold harmless Bunchups and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Platform, your content, your violation of these Terms, or your violation of any rights of another.

Indemnity and Risk Assumption

You agree to indemnify, defend, and hold harmless Bunchups, its officers, directors, employees and agents from any and all claims, liabilities, damages, losses and expenses (including legal fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Platform or participation in any Bunchup; (c) any Content you submit; (d) your violation of any law or the rights of a third party; or (e) any action you take at or related to an in-person Bunchup (including any illness or injury).  In other words, you assume full responsibility for your participation in any event.

Example: As Meetup’s Terms note, you indemnify the company “to the full extent permitted by applicable law… from any Claims… arising out of (a) your violations of this Agreement, (b) your use of our Platform, (c) your Content…”. Bunchups adopts a similar clause. This means if you, as a Planner or Participant, cause harm or violation (e.g. by negligence at an event), you (not Bunchups) are responsible for any resulting claims. You also assume the inherent risks of meeting others. Participation in any Bunchup is voluntary, and you agree to accept any and all risks of personal injury or property damage.

Suspension and Termination

Bunchups reserves the right (at its sole discretion) to suspend or terminate your Account or access to the Platform at any time, with or without notice, for any reason or no reason, including but not limited to:

If we suspend or terminate your Account, you may be barred from registering a new Account. Bunchups is not obligated to refund any prepaid fees upon termination for cause. In cases of termination for non-cause (e.g. we decide to discontinue the service), we will provide notice and refund any unused subscription fees for the remaining period. Example: Bumble’s Terms state that they “reserve the right at our sole discretion to terminate or suspend any Account… at any time without liability and without the need to give you prior notice”.

Upon termination, your right to use the Platform immediately ceases. All provisions that by their nature should survive termination (including intellectual property, warranty disclaimers, limitation of liability, indemnity, and governing law) will continue in full force.

Reporting, Blocking, and Moderation

Bunchups provides tools for users to block or report others. If you encounter inappropriate or unsafe content or behaviour, you should use these tools. Bunchups will investigate reports in accordance with our Community Guidelines and these Terms.  Actions we may take include:

We strive to protect user privacy. If you report someone, we will keep your identity confidential. When you submit a report, “a member of the support team will review it and take action… Bunchups will not disclose your identity when acting on your report, except as required by law.

Our moderation may be carried out by employees or automated systems. Bunchups does not guarantee that all prohibited content will be removed, but we will act reasonably to enforce these Terms. Users agree that Bunchups is not liable for any false claims or mistaken suspensions and that our discretion in moderating content and users is final unless governed by law. If you disagree with a moderation decision, you may contact us to appeal, but Bunchups is not obligated to reinstate content or accounts.

Third-Party Services and Cookies

Changes to the Service

Bunchups may modify, suspend, or discontinue any aspect of the Platform at any time, including content, features, and pricing. We will attempt to notify users of major changes (for instance, by posting updates or emailing active subscribers). However, Bunchups is not liable if the Platform is modified, interrupted, or discontinued. We are continually improving our Platform. This means that we may modify or discontinue portions of our Platform. You agree that Bunchups has no obligation to provide any particular feature and that we will not be liable for any loss or inconvenience resulting from changes to the service.

Force Majeure

Bunchups shall not be liable for any failure to perform or delay in performance of any obligation under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government action, pandemics, or interruptions in internet or telecommunications services.

Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. You and Bunchups agree to submit to the exclusive jurisdiction of the courts of the state or territory in which Bunchups is registered (for example, the courts of [State of Victoria], Australia), as well as the Federal courts of Australia, to resolve any dispute arising out of or related to these Terms. (A typical clause might read: “This Agreement is governed by the laws of Victoria, Australia and each Party irrevocably submits to the exclusive jurisdiction of the courts of Victoria”.) Notwithstanding this choice of law, nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws that cannot be contracted out of.

Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform, you agree to first attempt to resolve the dispute informally by contacting Bunchups support. If the dispute is not resolved within 30 days, either party may refer the matter to binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).

If you have any issues or disputes with Bunchups or another user, please contact us first at support@bunchups.com.au to seek a resolution. We will use reasonable efforts to resolve complaints amicably. Any dispute, controversy or claim arising out of or relating to these Terms or your use of the Platform will be resolved according to the governing law clause above.

Depending on local law, disputes may be resolved by negotiation, mediation, or arbitration. For example, some online services require binding arbitration instead of court litigation. If Bunchups implements an arbitration or other alternative dispute resolution process, we will provide you notice and the opportunity to opt-out if permitted. If arbitration applies, both you and Bunchups agree to waive any right to trial by jury or class action, and any award would be limited to individual damages. If arbitration is not chosen or is unenforceable, then either party may bring a claim in the agreed jurisdiction. Notwithstanding the above, either party may seek injunctive or equitable relief in a court of law if needed (for example, to prevent unauthorised use of intellectual property).

Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The failure of Bunchups to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Key Takeaways:

Please read all sections of these Terms carefully. They contain important information about your legal rights, remedies and obligations when using Bunchups.